Right to withdraw

Instructions

You have the right to withdraw from this contract within fourteen days without specifying any reasons.

The withdrawal period is fourteen days starting from the day on which you or a third party who has been designated by you and is not the carrier take possession of the goods.

To exercise your right to withdraw, a clear statement (e.g. by mail, fax or e-mail) informing us of your decision to withdraw from this contract must be sent to

To do so, you can use the form under “Return”; however, this is not obligatory.

Consequences

If you withdraw from this contract, we shall reimburse all payments we receive from you, including costs for delivery (excluding supplementary costs if you selected a different type of delivery to the least expensive standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we receive notification of your withdrawal from this contract. We use the same means of payment used by you for the initial transaction unless expressly agreed otherwise; you shall not be charged a fee for this refund under any circumstances.

We may withhold the refund until we have received the goods or you have supplied evidence of having sent the goods back, whichever is the earliest.

You are obligated to return the goods without undue delay and in any event not later than fourteen days after the date on which you informed us of your withdrawal from this contract. This deadline is met if you dispatch the goods before the period of fourteen days has expired.

You bear the direct costs of returning the goods.

Source of the German text: www.agb.de